Terms of Services


1. General provisions

This agreement describes the terms and conditions under which the services of the Voucherswap.org are provided to the individuals (further Customer). Before using the Voucherswap services, the Customer must read and agree with the Term of Services of Voucherswap.

2. Terms and definitions used in the Agreement

Voucherswap is an online platform, which provides exchange services of digital currencies on its website Voucherswap.org.

Website is an online platform of Voucherswap.org.

Customer means a private person willing to use the service provided by the Vouherswap.org platform in accordance to the Terms of Services of the platform.

Digital currency is a digitally expressed monetary and/or other liability between the developer of this currency and its user.

Order is an expression of the User's intention to use one of the services offered by the Voucherswap platform by filling out the electronic form via the website.

Exchange Fee is the commission taken by Voucherswap for its exchange services.

3. Subject of the Agreement

3.1. Subject of this Agreement is the provision of the service of exchange of electronic currencies to the Voucherswap User.

4. Delivery of the services provision by the Service

4.1. Voucherswap services are delivered to the Customer according to the information provided in the Customer’s Order created on the Website.

4.2. Voucherswap.org executes Orders on an irrevocable basis in accordance with the terms of operation of the respective payment systems.

4.3. Voucherswap does not require certification that the sender and receiver of funds involved in the exchange Order are the same person.

4.4. Voucherswap does not verify the eligibility and legitimacy of the Customer's possession of electronic currencies and/or funds involved in a particular Order.

4.5. Taking care of the quality of services, Voucherswap undertakes to perform all actions within this Agreement as soon as possible.

5. Enforcement of the Agreement

5.1. This Agreement is deemed to be concluded on the terms of the public offer accepted by the Customer when completing the Order.

5.2. The public offer is recognized as information about the parameters and conditions of the Order displayed by the Voucherswap platform.

5.3. The acceptance of the public offer is the acceptance by the Customer of actions to complete the Order that confirm his or her intention to use the Voucherswap services on the terms described in this Agreement and specified in the Order.

6. Responsibilities of the Parties

6.1. Voucherswap is responsible to the Customer in the amount not exceeding the amount of funds or Electronic currency entrusted by the User.

6.2. Voucherswap is not responsible for any malfunctions, errors or failures in the operation of the software and/or hardware that support the operation of the Voucherswap Service arising for reasons beyond the control of the Voucherswap, as well as the related Customer’s losses.

6.3. Voucherswap provides only exchange services of digital currencies. 

6.4. Voucherswap is not responsible for the Customer's losses caused by illegal actions of third parties.

6.5. The Customer bears all responsibility for the reliability of the information specified when completing the Order. If the Customer has not specified some data or specified it incorrectly, Voucherswap is not responsible for the Customer’s losses incurred as a result of the mistake.

7. Miscellaneous

7.1. Voucherswap has the right to unilaterally amend the Agreement by publishing changes on the Website. The amendments enter into force at the moment of publication, unless another period of entry of the amendments into force is determined additionally when they are published.

7.2. Voucherswap has the right to refuse providing its services to the Customer without explaining the reasons for the refusal.

7.3. Voucherswap has the rights to request additional information via e-mail indicated by the Customer, as this is an integral part of the process of successful completion of the exchange.