FAQ


Most orders on our website are processed within 15-20 minutes, in rare cases it can take up to 1 hours.

We offer to our customers a plenty of methods to buy cryptocurrencies including gift card such as iTunes, PSN, XBOX and Neosurf.

It depends on the payment method you are interested in. We will not ask you to verify your account if you are going to pay with a gift card.

To buy BTC with Neosurf you simply need to start an exchange order and provide your Neosurf voucher. Our team will process it and make a bitcoin payout on the provided wallet.

Usually the Bitcoin to Neosurf exchange takes 15-20 minutes.